Results Summary 2013

Awards for Coach Operation

UK Coach Operator of the Year, sponsored by Belmont International and Coach Safe

  • Winner: Woods Travel Group, Bognor Regis, West Sussex
  • Runner Up: Maynes Coaches, Buckie, Moray

Top Small Fleet Operator, sponsored by Bus and Coach Buyer magazine

  • Winner: Woods Travel Group, Bognor Regis, West Sussex
  • Runner-up: Woods Coaches, Leicester
  • Commended: Lawton’s Executive Coaches, Boston, Lincolnshire

Top Medium Fleet Operator, sponsored by Volvo

  • Winner: Excelsior Coaches
  • Runner-up: Bibby’s of Ingleton
  • Highly Commended: Anthony’s Travel

Top Large Fleet Operator, sponsored by Scania

  • Winner: Maynes Coaches, Buckie, Moray
  • Runner-up: Belle Vue Coaches, Manchester

Awards for Industry People

Top UK Coach Driver, sponsored by Traffilog

  • Winner: Mike Fitzgerald (Anthony’s Travel)
  • Runner-up: Peter Speaight (Epsom Coaches)
  • Highly Commended: Alexander (Sandy) Watson (Maynes Coaches)
  • Special Commendation: Stuart Alford (Maynes Coaches)

Services to the Industry, sponsored by CBW and Group Travel World

  • Mike Lambden, lately of National Express

Young Coach Industry Professional, sponsored by Bus & Coach Professional magazine

  • Gavin Scott, Stanley Travel, County Durham

Unsung Heroes Award

  • Winner: Melanie Cox, Epsom Coaches
  • Special Commendation for Outstanding Customer Service: National Express London Stratford Team

Awards for Coach Friendliness

The Most Coach-Friendly Historic Attraction

  • Winner: Chatsworth
  • Runner-up: Beamish - The Living Museum of the North

The Most Coach-Friendly Visitor Attraction, sponsored by Evobus

  • Winner: Brick Lane Music Hall
  • Runner-up: York Chocolate Story
  • Highly Commended:
    • Cadbury World
    • Longleat

The Most Coach-Friendly Local Authority

  • Winner: Liverpool City Council
  • Runner-up: Medway Council

The Most Coach-Friendly Shopping Attraction

  • Winner: Gloucester Quays
  • Runner-up: Bury Market
  • Commended: Birmingham Christmas Markets

UK Coach Destination of the Year

  • Winner: Chatsworth

Awards for Services to Coach Passengers

Best Service Provider - Tour Wholesaler

  • Winner: Greatdays Travel Group
  • Runner-up: Albatross Travel Group
  • Highly Commended: Norman Allen Group Travel

Best Service Provider - Hotels & Catering

  • Winner: Best Western Hotels
  • Runner-up: Hilton Worldwide
  • Highly Commended: Marriott Hotels

Best Service Provider - Sea Crossing & Water Transport

  • Winner: Eurotunnel
  • Special Commendation for Innovation: John o ’Groats Ferries

Best Service Provider - Theatre & Venue Ticketing

  • Winner: Encore Tickets

Coach Passenger Service Provider of the Year

  • Winner: Greatdays Travel Group

Technical and Professional Awards

Coach Marketing Award, sponsored by Irizar UK

  • Winner: National Express – Group Travel
  • Runner-up: National Express – Senior Coachcard
  • Commended: Woods Coaches

Coach Travel Programme, sponsored by Merlin Entertainment Group

  • Winner: Epsom Coaches
  • Runner-up: Woods Coaches

Making Coaches a Better Choice

  • Winner: Stagecoach –

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